If your bulb type is not available on our website, please check Amazon or your local hardware/light store.
Our DC adapter only supports the following models: FL-615-2 / FL-510-2 / FL-78-2. If this is not your model, please refer to your adapters specs, and check Amazon for a Universal Adapter.
We do not have a customer service number or email address. If you have a picture of your current mirror, or know what magnification you'd like, we can assist you with a mirror.
AMAZON and OTHER RETAILERS
If you have bought our products at a retailer and you are unhappy, we regret we cannot offer you a refund, but you may be able to get a replacement or refund from the retailer, depending on their returns policy. This is at the discretion of the individual retailer.
We do not currently offer any mirror repair services. We are happy to assist you with finding a new mirror.
WARRANTY CARDS & SLIPS
Please disregard all old warranty slips inside of the mirror boxes. Please contact us via chat for all issues outside of the FAQs above.